Broadband issues

Closing the incident due to service stability post resolution.

Engineers will continue to monitor platform and may plan further work for the network elements that were affected.

Most affected connections appear to be back online now, and the broadband network is operating as expected again.

Engineers will continue to the monitor the situation.

If your connection is still affected please restart your CPE (Router) to force it to reconnect. If the issues continue please contact us so we can investigate further.

We are seeing connections coming back online. We are continuing to investigate and monitor the situation.

Engineers have identified issues which they are working to urgently fix. There is no ETR at this stage - but we will continue to provide updates here.

Engineers continue to investigate broadband outage affecting a number of broadband connections. We will continue to post updates as information becomes available.

Engineers are investigating potential broadband issues. If you are experiencing issues please get in touch.

Updated to follow as more information becomes available