Potential Voice calling issues
Major incident
Priority Outages
P2
Voice
SIP Registration
SIP peering
WL
National
International
Teams
Local Porting
2023-07-17 09:46 NZST
· 1 hour, 53 minutes
Updates
Resolved
July 17, 2023 · 11:37 NZST
Marking this incident as resolved.
Some remedial work was carried out, post mitigation, to correct some outbound calling issues - now all incident related issues appear resolved.
Please reach out to our support team if there are continued issues.
Monitoring
July 17, 2023 · 10:08 NZST
Mitigation action has been successful. Voice calling should be functioning as normal. Please contact our support team to let us know if you are still experiencing issues with voice calling.
Investigating
July 17, 2023 · 10:05 NZST
Engineers have identified issues affecting calling for a portion of our voice customers. Mitigation action is currently being taken.
Issue
July 17, 2023 · 09:46 NZST
Engineers are currently investigating calling issues. More updates will be made as information becomes available.
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