Call forward failures

Minor incident Voice SIP Registration SIP peering WL National International Teams Local Porting
2024-02-19 19:23 NZST · 15 hours, 37 minutes



We can confirm this was only impacting a small number of call forwards that originated from a specific provider. The cause of the problem has been resolved and engineers are working with upstream to make sure no further issues of this nature occur.

February 20, 2024 · 11:47 NZST

This morning we’ve had some reports of failed call forwards. The issue was identified as a routing issue upstream that was linked to some maintenance work implemented overnight. This was impacting a small number of forwarded calls. Engineers have identifed the issue and have resolved the problem with an emergency change.

February 20, 2024 · 11:17 NZST

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