Mobile Calling Issues

Services look to be stable so closing off this incident. Please follow BAU support processes if you have any further mobile calling issues.

Upstream Engineers have resolved issues with inbound calls overnight, moving status to monitoring.

Upstream engineers will continue to work to resolve remaining issue with some inbound calls. Ticket will remain open overnight. Next update 7am.

Upstream engineers have resolved the issue with outbound calls and continue to work on resolving remaining issue with some inbound calls.

Upstream engineers continue to work towards a resolution for the intermittent call failures. Next update 9.30.

Upstream engineers continue to work towards a resolution for the intermittent call failures.

Upstream engineers continue to work to resolve issue with mobile calling for some customers.

Upstream engineers have identified issue and are working to resolve.

Our mobile carrier has advised that some customers may experience call failures. Engineers are investigating.