Potential Voice Issues

Closing off this incident as no further reports of voice quality issues since earlier change. Please let us know if you are still experiencing issues via regular channels.

Engineers have implemented a further emergency change to mitigate the issues. This change appears to have resolved the issues, however we will continue to monitor.

Please reach out to our support team if you are still experiencing quality issues.

Engineers are continuing to investigate voice quality issues including one way audio. Updates will follow as further information becomes available.

Engineers continue to investigate voice quality issues including one way audio. We will post further updates as information becomes available.

We have started to receive complaints of the issues continuing. Engineers are investigating and we will post updates here as information becomes available.

Engineers have implemented an emergency change to mitigate the issues.

This change appears to have resolved the issues, but we continue to monitor.

Please reach out to our support team if you continue to experience the quality issues.

Engineers are continuing to investigate call quality issues with 2talk Peering.

Engineers are continuing to investigate call quality issues.

Engineers are investigating potential quality issues on 2talk peering.