Audio quality issue

Minor incident Voice SIP Registration SIP peering WL National International
2020-09-15 09:49 NZST · 49 minutes, 21 seconds



Engineers have identified the problem and applied an emergency change to resolve. We’ve confirmed this has resolved the problem. Any further issues please open a ticket with examples.

September 15, 2020 · 10:39 NZST

We are currently investigating complaints of poor audio quality on calls. If you are experiencing this it would assist our diagnosis if you could log the call examples in a ticket.

September 15, 2020 · 09:52 NZST

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