Mobile - Calling Issues

No further mobile calling issues have been reported. Metrics are healthy and we’re closing off the incident. Please report any further issues via normal support channels.

The latest emergency changes appear to have resolved the issues. We are continuing to monitor and will kept the incident open until we have the all clear from 2degrees. Please contact us if you’re still having any issues reported from now.

2degrees engineers expect the emergency change to be fully deployed within the next 30 minutes. Further updates to follow post the deploy.

2degrees engineers are continuing to work on a fix and the implementation of the emergency change.

2degrees engineers are continuing to work on a fix. An emergency change is being performed to resolve the issue this is going through within the next 20 minutes.

2degrees are reporting this could be impacting some mobiles nationwide. Engineers are continuing to work with vendors to resolve the issue.

This issue will be impacting mobiles in the Upper North Island (Mobiles Geographically located from Taupo and North)

2degrees are reporting a fault with mobile calling in the Auckland region. This could be impacting both inbound and outbound calling. Engineers are working on a fix and we will post updates here as they become available.