Broadband speed issues

The network monitoring remains healthy and no further issues have been reported since the emergency fix was applied @ 9:50am so we’re losing this incident. Any further issues please report via our standard support channels.

An emergency change has been implemented which has resolved the speed issues (download and upload speeds were affected).

Engineers will continue to monitor, however, reports indicate all connections should be operating as expected. Please reach out if there are still issues affecting your connection.

Engineers continue to investigate - issue appears to be mostly affecting upload speeds.

We have received reports of broadband connection speed issues across a number of connections.

Engineers are currently investigating and we will provide updates as more information comes to hand.