Potential Network Issues

Major incident Priority Outages P1 Voice SIP Registration SIP peering WL National International Broadband Chorus Enable TFF North Power Mobile Mobile Voice Mobile Data Web Portals Provisioning API Support Chat Tickets Phone Billing CDR Teams Mobile Porting Local Porting Payments Lyra
2026-10-05 16:41 NZDT · 2 hours, 21 minutes

Updates

Resolved

Services are now stable. We are closing this status. Please follow the normal fault process.

October 5, 2026 · 19:01 NZDT
Monitoring

Engineers have implemented further restoration work and services are looking healthy. If you still have a problem with a service, reach out.

October 5, 2026 · 17:21 NZDT
Investigating

Engineers are working to fix the network problems. Some services have recovered. Engineers are still working to fix the other services.

October 5, 2026 · 17:10 NZDT
Investigating

Engineers continue to investigate with priority.

October 5, 2026 · 16:49 NZDT
Issue

2talk Engineers are investigating, more updates to follow.

October 5, 2026 · 16:41 NZDT

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