Broadband - UFB Connections
Major incident
Priority Outages
P1
2026-10-12 05:04 NZDT
· 2 hours, 3 minutes
Updates
Resolved
October 12, 2026 · 07:05 NZDT
The issue was identified to be cased from a problem upstream, we are working with them to make sure the problem wont happen again. Resolving incident.
Monitoring
October 12, 2026 · 06:35 NZDT
We see UFB subscribers have climbed back up to normal levels. This looked to have impacted mostly DHCP connections at this time. Engineers are closely monitoring. Please report any further issues via normal support channels.
Issue
October 12, 2026 · 05:52 NZDT
We’ve seen some UFB go offline at this time, engineers are investigating.
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