Voice Calling Issues

Major incident Priority Outages P1 Voice SIP Registration SIP peering WL National International Teams Local Porting Lyra
2026-10-27 10:53 NZDT · 1 hour, 13 minutes

Updates

Resolved

We’ve had no further reports since the fix was applied, so we’re closing this incident. If you see any new issues, please raise them through the usual channels.

October 27, 2026 · 12:04 NZDT
Monitoring

Engineers have identified root cause and applied fixes. Monitoring now to ensure all issues are resolved.

October 27, 2026 · 11:25 NZDT
Investigating

Engineers identified and resolved an issue with Call Queuing and are investigating any further problems.

October 27, 2026 · 11:06 NZDT
Issue

We have received reports of issues affecting voice calling. Engineers are working to resolve

October 27, 2026 · 10:53 NZDT

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