Network outage
Major incident
Voice
SIP Registration
SIP peering
WL
National
International
Broadband
Chorus
Enable
TFF
North Power
Web
Portals
API
Support
Billing
CDR
2019-12-31 15:24 NZDT
· 2 hours, 49 minutes
Updates
Resolved
November 5, 2021 · 04:24 NZDT
All services should be resorted. We are still monitoring and confirming all health of the network is OK.
Investigating
November 5, 2021 · 04:24 NZDT
Some services are still impacted, engineers are still investigating.
Investigating
November 5, 2021 · 04:24 NZDT
Engineers have resolved the cause of the network outage. We are now health checking everything to confirm all services are healthy.
Investigating
November 5, 2021 · 04:24 NZDT
Engineers have isolated the problem and are working to resolve ASAP.
Investigating
November 5, 2021 · 04:24 NZDT
Engineer en route to one of the DC’s. Updates to follow.
Issue
November 5, 2021 · 04:24 NZDT
Current network outage impacting broadband and voice services. Engineers are currently investigating.
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