Network outage

Major incident Voice SIP Registration SIP peering WL National International Broadband Chorus Enable TFF North Power Web Portals API Support Billing Legacy MCT
2019-12-31 15:24 NZST · 2 hours, 49 minutes

Updates

Resolved

All services should be resorted. We are still monitoring and confirming all health of the network is OK.

November 5, 2021 · 04:24 NZST
Investigating

Some services are still impacted, engineers are still investigating.

November 5, 2021 · 04:24 NZST
Investigating

Engineers have resolved the cause of the network outage. We are now health checking everything to confirm all services are healthy.

November 5, 2021 · 04:24 NZST
Investigating

Engineers have isolated the problem and are working to resolve ASAP.

November 5, 2021 · 04:24 NZST
Investigating

Engineer en route to one of the DC’s. Updates to follow.

November 5, 2021 · 04:24 NZST
Issue

Current network outage impacting broadband and voice services. Engineers are currently investigating.

November 5, 2021 · 04:24 NZST

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