Upgrades are being applied to core network infrastructure during this maintenance window. As part of this work, broadband services may experience a brief interruption while traffic is re-routed to facilitate the upgrades.

As outlined in our previous communications, the staged migration from our Legacy Voice Platform to Lyra is in progress.

During this maintenance window we will be migrating more customers using the sip.2talk.co.nz proxy to the Lyra platform.

No device configuration changes are expected to be required unless you have already received communications regarding compatibility concerns, such as the use of older unsupported TLS versions.

While we do not expect any service disruption, all...

Planned work upstream that will briefly impact services on our TFF Omokoroa and Katikati handover during this maintenance window. Services on this handover could experience downtime for up to 60 minutes. Please reboot CPE in the event of any issues after the work and contact our support as per normal if there are any problems after this maintenance.

Planned work upstream that will briefly impact services for TFF users in Hawera during this maintenance window. Services on this handover could experience downtime for up to 30 minutes. Please reboot CPE in the event of any issues after the work and contact our support as per normal if there are any problems after this maintenance.