During the maintenance window, we will conduct network maintenance on core elements that deliver our voice services. No service impact is anticipated due to existing redundancy; this is a precautionary notification. If any issues arise, please reach out through standard support channels.

Planned work upstream that will briefly impact services on some Chorus services nationwide during this maintenance window. Chorus are rolling out software updates on POLTs.

Any issues after the work, first please reboot router and ONT to try resolve, after that contact our support as per normal if there are any problems.

Planned work upstream that will briefly impact services on our TFF Tauranga handover during this maintenance window. Services on this handover could experience downtime for up to 30 minutes. Please reboot CPE in the event of any issues after the work and contact our support as per normal if there are any problems after this maintenance.

Planned work upstream that will briefly impact services on some Chorus services nationwide during this maintenance window. Chorus are rolling out software updates on POLTs.

Any issues after the work, first please reboot router and ONT to try resolve, after that contact our support as per normal if there are any problems.

As shared in our previous communications, the staged migration from our Legacy Voice Platform to Lyra is in progress.

During this maintenance window we will begin migrating customers using the peering.2talk.co.nz proxy to the Lyra platform.

Customers using SIP peering should make sure our media IP range 27.111.14.0/24 is allowed on the firewall.

While we do not expect any service disruption, all changes carry some risk of unforeseen issues. If you experience calling problems following the...