Incident & maintenance history


2021-09-17
Connectivity Issues for some Fibre Broadband Customers
2021-09-16
Emergency Change - Move Broadband services from 2021-09-16 23:30 NZST to 2021-09-17 00:30 NZST
2021-09-03
Connectivity Issues
2021-09-03
Calling Issues
2021-08-26
Auckland Broadband - Intermittent service
2021-08-03
Planned work - Migrate Mobile data connections from 2021-08-03 06:00 NZST to 2021-08-03 07:00 NZST
2021-07-27
Planned work - Migrate Mobile data connections from 2021-07-27 22:30 NZST to 2021-07-27 23:30 NZST
2021-07-26
Issues Processing Credit Card Transactions
2021-07-12
Broadband Congestion Issues
2021-07-04
Planned Work - Network changes for mobile data from 2021-07-04 06:00 NZST to 2021-07-04 08:00 NZST
2021-06-15
MS Teams Calling Issue.
2021-05-24
Server Maintenance from 2021-05-24 22:00 NZST to 2021-05-25 02:00 NZST
2021-05-18
Internet Performance Issues
2021-05-07
Voice Impact Whanganui
2021-04-28
Server Patching from 2021-04-28 22:30 NZST to 2021-04-29 01:30 NZST
2021-04-20
Server Patching from 2021-04-20 23:00 NZST to 2021-04-21 13:00 NZST
2021-04-12
MCT Number Provisioning
2021-03-25
2talk network issues
2021-03-16
MS Teams issues
2021-03-03
MCT Billing Issue
2021-03-02
Planned work - Network changes from 2021-03-02 23:00 NZST to 2021-03-03 06:00 NZST
2021-03-02
Planned Work - Database Maintenance from 2021-03-02 21:30 NZST to 2021-03-02 22:30 NZST
2021-03-01
Provisioning Delays
2021-02-12
Audio issues in Nelson
2021-02-09
Planned Work - Network changes from 2021-02-09 23:30 NZST to 2021-02-10 02:00 NZST
2021-01-27
Planned work - Network changes from 2021-01-27 23:45 NZST to 2021-01-28 01:00 NZST
2021-01-27
Planned Work - Network changes from 2021-01-27 01:00 NZST to 2021-01-27 07:00 NZST
2021-01-20
Database maintenance from 2021-01-20 04:30 NZST to 2021-01-20 06:30 NZST
2021-01-20
Planned work - Network changes from 2021-01-20 01:00 NZST to 2021-01-20 03:00 NZST
2021-01-19
Database maintenance from 2021-01-19 06:00 NZST to 2021-01-19 07:00 NZST
2020-12-11
MCT Bill Run 10 December
2020-11-23
MCT Ticketing Platform DB Maintenance from 2020-11-23 22:00 NZST to 2020-11-23 22:30 NZST
2020-11-17
Gisborne Calling issues
2020-11-13
Australian calling and registration issues
2020-11-05
MCT Billing Issue
2020-11-03
Planned Work - DC Mains Power Testing from 2020-11-03 00:00 NZST to 2020-11-03 01:30 NZST
2020-10-29
Planned Work - Server Updates from 2020-10-29 02:00 NZST to 2020-10-29 05:00 NZST
2020-10-14
DB Maintenance from 2020-10-14 22:00 NZST to 2020-10-14 23:00 NZST
2020-09-26
Broadband issues in Wellington
2020-09-22
Network issues to Australia
2020-09-19
Planned Work - Hamilton Handover Upgrade from 2020-09-19 21:00 NZST to 2020-09-19 21:30 NZST
2020-09-18
Planned Work - Network Maintenance from 2020-09-18 03:00 NZST to 2020-09-18 06:00 NZST
2020-09-15
Audio quality issue
2020-09-15
Planned work - Maintenance upstream from 2020-09-15 01:00 NZST to 2020-09-15 05:00 NZST
2020-09-14
Issues with some International calling
2020-09-13
DB Maintenance from 2020-09-13 15:00 NZST to 2020-09-13 18:00 NZST
2020-09-08
DB Maintenance from 2020-09-08 22:00 NZST to 2020-09-08 23:40 NZST
2020-09-08
Inbound calling from Spark Mobiles
2020-09-02
Emergency maintenance from 2020-09-02 20:00 NZST to 2020-09-02 23:00 NZST
2020-09-01
Planned work - Internet testing from 2020-09-01 22:30 NZST to 2020-09-02 00:30 NZST
124 results
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